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2024 Free
Impact Snapshot
Key Metric 1
247 care home places across two London homes, with specialised households for residential, nursing, dementia, palliative and end-of-life care
Key Metric 2
£3.9m raised in donations and legacies, generating £6.36 for every £1 spent on fundraising
Key Metric 3
Gold Award for Social Care Excellence from Professor Deborah Sturdy CBE, Chief Nurse for Social Care, awarded to the full Nightingale Hammerson team
Intergenerational care model with 70 children from Apples and Honey Nightingale Nursery spending their days alongside residents at Nightingale House, pioneering an award-winning model since 2017
Impact Snapshot
Key Metric 1
Around 300 horses rescued and taken into care annually across four UK Rescue and Rehoming Centres
Key Metric 2
15% increase in Field Officer visits and nearly 20% increase in support calls in 2024, reflecting rising equine welfare pressures
Key Metric 3
Working equid projects active across 17 countries, with 2,950 equids treated in Lesotho and 638 in Nepal in 2024
Ban on live export of horses from Britain for slaughter achieved in 2024 — the founding aim of the charity, established nearly 100 years ago
Impact Snapshot
Key Metric 1
5,133 individuals directly supported across 6 donation-funded or enhanced services; 3,300 calls answered by Welcome Team; 676 people at 100 Mental Health Support Sessions;...
Key Metric 2
1,321 people given advice — generating £2.4 million in additional income or reduced debt for Manchester residents; 126 people in green social prescribing (160...
Key Metric 3
77p in every £1 spent goes directly to supporting people; Welcome Team costs £74,000/year; Mental Health Support Sessions £62,000/year; Counselling £42,000/year; Advice £32,000/year; Green...
Mind Quality Mark Award won for Effective Services; Manchester Mind moved from Hulme to city centre offices December 2024 — improving accessibility for 35-year first time office relocation
Impact Snapshot
Key Metric 1
2,620 unique beneficiaries across all services — a 23% increase on 2023/24 (2,123); 1,438 people helped by Infoline; 726 people on 1,861 Mindline calls;...
Key Metric 2
1,469 community wellbeing service users (up from 798 in YE24) — including 1,206 asylum seekers in Initial Accommodation hotels; 111 asylum seekers in Greenspace;...
Key Metric 3
£570,540 total income (13% increase); £552,151 expenditure (10% decrease); £18,389 surplus (vs £113,827 deficit in 2023/24); 134 volunteers giving 10,500+ hours
90% of counselling clients reported reduced depression; 86% reported reduced anxiety; 38% of clients started with severe depression symptoms — demonstrating high complexity of need now being served
Impact Snapshot
Key Metric 1
7,298 people helped in 2024/25; 60,041 people helped since 1993; 34 staff (15.75 FTE average); 23 volunteers; 93.4% average staff retention (peaking at 97%+)
Key Metric 2
188 parents and children directly supported through Family Resource (738.5 hours, 96% satisfied, 100% found advice helpful); 2,552 residents supported by Community Builders; 92...
Key Metric 3
103 Transitions workshop participants across 34 workshops; 42 Jelly volunteers contributing 1,699 hours; 13 tonnes of pre-loved items received (26,000 kg CO2e avoided); Jelly...
Community Builders: 84 funding applications supported, 391 ideas turned into action — estimated £645,800 public sector savings if just 5% of residents avoided worsening mental health or loneliness; Magic Carpet: 95% of participants felt safe and supported; preventing 1 in 10 from deteriorating into severe mental ill-health could save NHS £22,000 annually
Impact Snapshot
Key Metric 1
3,500+ people supported across Merton — all teams now supporting more people than pre-pandemic; 700 calls/month to reception team; 174 people in grief support;...
Key Metric 2
508 households received grants totalling £158,663 (highest ever); 5,817 meals served at HomeFood Café; 200+ people completed Merton Moves free 6-week exercise pledge; 1,532...
Key Metric 3
87p in every £1 spent goes directly to helping people; £2,260,815 total income; £2,857,088 total expenditure; 200 volunteers; 24% of Merton Moves participants are...
All community services teams surpassed pre-pandemic support levels; more requests from younger people, BAME communities and men — more reflective of borough demographics; grant value per household increased as cost of living pushes prices higher
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Impact Snapshot
Key Metric 1
Nearly $2 million raised in FY2025; 388 new donors; 65,715 meals delivered by 600+ Tabitha Meals on Wheels volunteers; 9 in 10 recipients say...
Key Metric 2
$914,864 raised for Tabitha Meals on Wheels; $673,606 for Areas of Greatest Need; $116,522 for Workforce Development; $74,532 for Living Communities
Key Metric 3
81% of Meals on Wheels recipients cannot afford the $8.75 meal; 82% say a Meals on Wheels volunteer is the only person they see...
First full fiscal year of Eventide and Tabitha operating under unified foundation; inaugural Caregiver Excellence Award established in memory of Leo Sawatzki (Vietnam veteran, Tabitha Hospice recipient) — inaugural recipients were his three hospice caregivers
Impact Snapshot
Key Metric 1
22 Impact KPIs measured across People, Community, Environment and Engagement domains; £3 social return on investment generated for every £1 spent at Elm Tree...
Key Metric 2
People gaining work experience, training and employment through enterprises increased year on year; volunteers and corporate partners (Kier Construction, World of Books, Core.Living) embedded...
Key Metric 3
Adventurers (people with lived experience of learning disability/autism) co-chair the Social Impact Board — shaping how Brandon measures and reports impact; Cascaidr partnership using...
More people gaining independence, confidence and community participation through enterprise and support pathways; Adventurers shaping research, quality checks and national policy conversations including with ICBs, universities and Integrated Care Boards
Impact Snapshot
Key Metric 1
£2.5 million in grants awarded supporting 72 funded partners; £3.7 million combined direct and indirect impact investment (2024 figures); £1.1 million in rent subsidies...
Key Metric 2
£589,000 invested in organisations improving health outcomes (2025); £78,000 in Partnership grants to strengthen the local VCS; £558,000 in community cohesion funding (2024); Future...
Key Metric 3
20 funded partners moved from annual to three-year grants since July 2023; 94% of families with specific needs better able to access services; Citizens...
Home-Start Richmond: 94% of families with specific needs better able to access services, 87% showed improvements in daily family life, 81% improved with parenting strategies, 91% showed improved emotional health
Impact Snapshot
Key Metric 1
£1,080,723 total income; £998,475 total expenditure; 9 new Caring for Carers groups established across Sheffield communities; 30 GP surgeries partnered with to improve care...
Key Metric 2
90 children made new friends at social groups; 136 adults supported to have an Annual Health Check; accredited AQA awards completed by members of...
Key Metric 3
Community Connector roles established — members with learning disabilities leading consultations, events and new groups; Norfolk Lodge first floor renovated creating flexible modern space;...
Community Connector Terri-Leigh: 'It has helped my confidence. I do a coffee morning for the community. So anyone can turn up and have a coffee and a chit-chat' — illustrating member-led community building