Impact Snapshot
Key Metric 1
Focus: limb loss and limb impairment in veterans
Published 2024 Impact Report highlighting progress for limbless veterans
Category
Community & Social Justice
Community power, civic life, and social justice outcomes.
415
Reports
7
Organisations
2026
Latest year
Reports in this category
Impact Snapshot
Key Metric 1
85p in every £1 donated: spent on charitable activities
Provided adaptive technology training enabling veterans to live independently despite sight loss
Impact Snapshot
Key Metric 1
Veterans treated in 2024/25: 592 (record — up 29%)
Treated record 592 veterans in 2024/25 — a 29% surge in demand
PI
Impact Snapshot
Key Metric 1
4,041 patients and carers supported in 2024/25; 3,089 referrals received; 966 inpatient admissions across three 12-bed units
98.5% of patients had a positive experience; over 80% of all Pilgrims services delivered outside the hospice — in patients' homes and community settings — reflecting a major strategic shift toward community-based care
Impact Snapshot
Key Metric 1
315 inpatient admissions; 91% of inpatients achieving preferred place of death; 86% occupancy; 10.2 days average length of stay
Haringey lead provider contract transferred to North London Hospice in January 2025 — enabling fully integrated community palliative care across all three boroughs for the first time; 92% of community patients achieved preferred place of death
Impact Snapshot
Key Metric 1
3,600 blind veterans supported at any given time during 2024/25 — estimated to be only 10% of those potentially eligible for support
Rustington Centre formally opened by Patron HRH The Duchess of Edinburgh in 2024; phased transformation programme phase one completed, providing financial stability for further change
Impact Snapshot
Key Metric 1
72,000+ people reached by Eye Care Liaison Officers (ECLOs) in hospital eye clinics
Delivered accessible voting campaign post-2024 General Election, highlighting that 87% of visually impaired voters are denied the right to vote in secret
Impact Snapshot
Key Metric 1
116,000 queries responded to across Mind's infoline, welfare benefits line, legal line and support line
3.14 million people had a conversation about mental health through Mind's public engagement; Mind's work mentioned 7,235 times in the media