Category

Housing & Homelessness

Housing stability, homelessness prevention, and shelter.

81
Reports
8
Organisations
2026
Latest year
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Reports in this category

Showing 81 reports
2025 Free
Impact Snapshot
Key Metric 1
1,417 people supported on their journey away from homelessness in 2024-25; 1,353 welcomed into the centre to use essential services
Key Metric 2
1,034 street contacts made with 296 people during outreach shifts; 162 people moved into new accommodation — up from 122 the previous year
Key Metric 3
2,612 people slept rough for at least one night in Westminster in 2024-25 — a 24% increase on the previous year
162 people moved into new accommodation; 230 people took part in group activities through the Recovery Programme; 22 people supported into work opportunities
Impact Snapshot
Key Metric 1
10,683 clients and tenants supported across all services in 2024-25
Key Metric 2
2,303 cases of homelessness prevented; £4,063,042 raised by welfare benefits advisers for 519 clients
Key Metric 3
6,603 visits to First Base day centre; 463 individuals and households accommodated in community housing; 198 people in specialist mental health supported housing
512 people supported through First Base day centre; 2,273 people helped through advice centres in Brighton, Eastbourne and Hastings; 67 people supported to achieve abstinence and recovery from addiction
Impact Snapshot
Key Metric 1
4,434 people accommodated by the NACCOM network in 2024/25 — the highest ever recorded since data collection began in 2013
Key Metric 2
1,386 people were rough sleeping or in informal/insecure accommodation before accessing member services; 829 rough sleeping at point of access
Key Metric 3
2,008 people with refugee status and 1,509 people with No Recourse to Public Funds (NRPF) accommodated by member organisations
65% of NACCOM members delivering advice reported demand for legal advice was higher in 2024/25 than the previous year; 64% said they were unable to meet that rise in demand
Impact Snapshot
Key Metric 1
1,200 individuals experiencing homelessness supported across all services in East London and the City of London
Key Metric 2
24,896 individualised interventions delivered; 11,380 nutritious meals served
Key Metric 3
356 Naloxone overdose reversal kits distributed; 229 rough sleepers with severe mental health issues accessed outreach psychotherapy
595 individuals with substance use issues advanced their recovery; 42 supported to reduce use through new rapid prescribing clinic
Impact Snapshot
Key Metric 1
For every £1 invested in an established Emmaus community, £11 generated in social, economic and environmental returns
Key Metric 2
Emmaus Quality Standards developed to raise expectations across supported housing sector
Key Metric 3
Federal body supporting Emmaus communities and groups across the UK
People experiencing homelessness supported into community living with stable home and work
Impact Snapshot
Key Metric 1
Approximately 105 guests sheltered each night across three winter shelter circuits
Key Metric 2
Caseworkers supporting guests to move beyond homelessness year-round
Key Metric 3
West and South West London focus with partner day centre network
Guests supported from emergency shelter into stable longer-term housing
Impact Snapshot
Key Metric 1
540 clients experiencing homelessness supported through 3,688 one-to-one health appointments in 2024-25
Key Metric 2
Peer researchers with lived experience of homelessness at the core of all research, advocacy and service delivery
Key Metric 3
Highly Commended at Charity Awards 2024 for #HealthNow and at Homeless Link Excellent Awards for peer advocacy
People experiencing homelessness supported to access healthcare they are entitled to, including GP registration and specialist appointments
Impact Snapshot
Key Metric 1
7,985,612 people accessed Shelter's telephone and online advice services in 2024/25
Key Metric 2
Scottish Government declared national housing emergency in May 2024 — a direct result of Shelter's campaigning
Key Metric 3
Renters' Rights Bill secured improvements including abolition of Section 21 'no fault' evictions, championed by Shelter
13 Scottish local authorities declared housing emergencies following Shelter Scotland's campaigning pressure