Browse impact reports

823+ reports from charities, CICs and nonprofits across the UK

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Arts, Culture & Heritage 34 Community & Social Justice 406 Education & Young People 312 Environment & Climate 52 Health & Wellbeing 455 Housing & Homelessness 70 Poverty & Inclusion 164 Sport & Physical Activity 120
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2025
St Peter & St James Hospice

Impact Report 2024-2025

1,000+ patients supported; 683 new referrals; 937 community patients seen by Specialist Community Palliative Care Team — up 9% on prior year
Key Metric 1
Inpatient Unit ran at 83% occupancy with average stay of 12.1 days; 134 patients and 172 carers attended the Living Well Centre — up 19%
Key Metric 2
Total income £6.65m; surplus of £118k; only 14.6% of income from government funding — one of the lowest proportions of any UK hospice
Key Metric 3
Carer support extended to six days per week; first hospice in UK to trial AI note-taking software for clinical appointments; portable ultrasound scanner purchased enabling home-based scans
Health & Wellbeing End Of Life
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2025
Birmingham Hospice

Annual Impact Report 2024-25

~670 patients in care daily; 369 inpatient patients; community team made ~47,800 contacts with patients, families and healthcare professionals
Key Metric 1
660 volunteers gave 70,000 hours; Wellbeing Team made ~6,000 contacts; 99% of survey respondents would recommend hospice services
Key Metric 2
23 charity shops raised £3.1m — up 28.4%; 6,400 Christmas trees collected raising £148,858; 800 people took part in Chocolate 5k raising £45,000; total costs £18.8m; 42% of costs covered by voluntary income
Key Metric 3
Over 350 educational sessions delivered reaching 3,400+ healthcare professionals; Birmingham & Solihull End of Life Care Toolkit won HSJ Digital Award recognition; contributed to CHELsea II national research trial
Health & Wellbeing Inclusion
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2024
Hospice of the Good Shepherd

Annual Report and Accounts 2023/24

140 inpatients cared for at 85% occupancy (average 11.6 days); 419 medical outpatient appointments; 1,584 Living Well sessions
Key Metric 1
1,083 complementary therapy sessions; 144 carers supported; 1,100 adult and children counselling sessions; 103 patients/families supported by social work
Key Metric 2
400 volunteers (76% of workforce); total income £5.3m (up from £4.6m); only 22% from statutory ICB funding; surplus of £158k after £458k legacy income
Key Metric 3
Approximately 40% of IPU patients discharged home; LGBTQ+ training rolled out to all staff and volunteers; Cheshire Hospice Homelessness Service helped 10 individuals secure permanent accommodation; sensory garden from RHS Tatton Flower Show gifted to hospice
Health & Wellbeing Homelessness
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2024
Florence Nightingale Hospice Charity

Impact Report 2023-24

670 community palliative care patients (2,463 face-to-face hours, 3,115 telephone contacts); 131 FNH@Home patients (880 hours of care)
Key Metric 1
286 Lymphoedema Clinic patients (664 hours contact); 287 people supported by Bereavement Listening Service; 56 Day Hospice patients (998 hours contact)
Key Metric 2
Total charity spend £1.44m; 13 charity shops raised £2.26m in retail sales; 769 volunteers including 90 under-18s; £588,000 from gifts in Wills
Key Metric 3
41% of patients died in the hospice; 35% at home; 12% in hospital; 4 new clinical posts funded including 2 community CNSs, 1 therapy support worker and 1 lymphoedema nurse
Health & Wellbeing End Of Life
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2025
St Catherine's Hospice

Quality and Impact Report 2024-25

2,569 patients cared for (321 inpatient, 2,248 community); 4,213 days of inpatient care at 96% average bed occupancy
Key Metric 1
4,569 home visits and 7,203 planned telephone calls to community patients; 1,446 people supported by wellbeing team
Key Metric 2
989 active volunteers (305 recruited in year); £6.8m raised from voluntary sources; £4.09 raised for every £1 spent on fundraising
Key Metric 3
100% of patients received individualised care plan; 100% of families offered VOICES bereavement survey; IPC internal audit 96%, external audit 97%; CQC Outstanding (last rated 2016)
Health & Wellbeing End Of Life
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2024
SOS Children's Villages UK

Annual Report January–December 2024

Approximately 6,000 families supported across 7 countries to stay together; 10,000+ children and young people impacted through family strengthening work
Key Metric 1
4,058 children and young people in 107 countries supported with quality alternative care through 5,295 sponsors; 170+ children reintegrated into communities in Zambia and The Gambia
Key Metric 2
4,000+ young people supported with employability training and mentoring in 14 countries; £330,000 contributed to humanitarian programmes in Gaza, Ukraine, South Sudan and Haiti
Key Metric 3
319 children supported through Kinship Care Programme across 9 locations in India; 867+ families in Zambia supported to become more self-reliant through financial literacy and entrepreneurship training
Education & Young People Children
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2024
Hackney CVS

Impact Report 2024 (covering 2022/23)

540 organisations provided with infrastructure support; £1,492,887 invested across City & Hackney VCS
Key Metric 1
93 grants made to 71 VCS organisations totalling £881,138; 43 cost-of-living grants supporting 4,467 households
Key Metric 2
37 training events with 472 attendees; 34 network meetings with 297 attendees; 24 neighbourhood forums with 286 attendees
Key Metric 3
97% of forum attendees rated them as high quality; 94% rated information and advice as high quality; 92% would recommend Hackney CVS
Community & Social Justice Community
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2024
Solent Mind

Impact Report 2024-25

25,367 people referred to NHS Talking Therapies; 88 wellbeing advisors embedded across all Hampshire GP surgeries
Key Metric 1
443 people supported through Safe Haven crisis service; 1,058 people helped to gain or retain employment
Key Metric 2
112 volunteers gave 6,287 hours; 80% of staff have lived experience of mental health issues; £150,000 saved in IT costs
Key Metric 3
1,289 people supported through Hampshire wellbeing centres; 1,379 in Portsmouth accessed peer support and employment services; 434 in Southampton supported through Primary Care Networks
Health & Wellbeing Mental Health
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2025
Mind

Annual Report and Accounts 2024-25

22 million accesses of mental health information across channels; 116,000 helpline queries answered
Key Metric 1
Local Minds supported 664,346 people; 613 employers and 450,273 staff reached through Mental Health at Work programme
Key Metric 2
88,981 people used Side by Side online peer support community; 35,373 active campaigners; 4.83 million items sold in Mind shops
Key Metric 3
Mind app library viewed 300,000 times by March 2025; 11,500 app downloads; 5,578 people took part in Mental Elf fundraising events raising nearly £125,000
Health & Wellbeing Mental Health
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